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Qaagi - Book of Why

Causes

Effects

consumer complaints about sudden unintended acceleration(passive) prompted bythe 2010 Toyota recall crisis

tin whiskers(passive) may have been caused byAccelerator failure in Toyota cars

the faulty gas pedalsledToyota accelerator pedal recall

U.S. components made by Denso(passive) are caused bythe Toyota accelerator problems

Flawed brakespromptmajor Toyota recall

Embedded Software Bugs(passive) Caused byToyota 's Accelerator Problem

at least three negative consequences all of whichmight have contributedto Toyota ’s recall crisis

this interchangeabilitycontributedto Toyota 's recall crisis

the logistics functioncan contributeto overcome Toyota 's recall crisis

to a highly publicized series of recallsledto a highly publicized series of recalls

apparentlyis ... causingapparently

the automaker to seriously beef up its use of and presence on social media channelshas promptedthe automaker to seriously beef up its use of and presence on social media channels

the automaker to seriously beef up the automaker 's use of and presence on social media channelshas promptedthe automaker to seriously beef up the automaker 's use of and presence on social media channels

to a. Request full - text toyota : the accelerator crisis article january 2010 with 29 readsledto a. Request full - text toyota : the accelerator crisis article january 2010 with 29 reads

the campaign(passive) was triggered bythe campaign

to poor decision - making in strategic management recall caseleadto poor decision - making in strategic management recall case

Cup events(passive) triggered byCup events

traffic crashes(passive) caused bytraffic crashes

16(passive) Influenced by16

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