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Smart Reasoning:

C&E

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Qaagi - Book of Why

Causes

Effects

Insufficient manpower in the librarycould createa gap in the service quality

expectation and perception on service quality dimensionresultsa gap service quality

the service encounter approach in recent timecreatesthe gap in service quality

larger banks(passive) created bythe service quality gap

which has failed the services to meet the couples ' needshence creatinga gap in service quality

Given the frequency of blackouts , backup electrical capacity is requiredto preventgaps in quality services

cross - cultural misunderstanding(passive) caused byservice and quality gaps

its drive for higher profit marginshas causedshortcomings in service quality

increased development(passive) caused byquality and service gaps

Communication gapscreateservice quality gaps

customer delivery gapinfluencingcustomer delivery gap

to customer dissatisfaction and thus enabling an organization to be in a position to adopt necessary changes in time in order to increase customer satisfaction ( Brun , 2010may leadto customer dissatisfaction and thus enabling an organization to be in a position to adopt necessary changes in time in order to increase customer satisfaction ( Brun , 2010

to increase the satisfaction level of customersleadto increase the satisfaction level of customers

when there is a differenceis createdwhen there is a difference

the serious time lapses(passive) caused bythe serious time lapses

in cash flow concerns for producershas resultedin cash flow concerns for producers

to changing the behavior and attitude of providerscontributesto changing the behavior and attitude of providers

to the commencement of this proceedingledto the commencement of this proceeding

to the closing of WebHouse Club and Perfect Yardsalecontributedto the closing of WebHouse Club and Perfect Yardsale

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Smart Reasoning:

C&E

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