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Smart Reasoning:

C&E

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Qaagi - Book of Why

Causes

Effects

Delays and misunderstandingscausecustomer frustration

Airline delayscausecustomer frustration

how to eradicate the delayto preventcustomer frustration building

100 % ... as they would peel over timecausingcustomer frustration

immediate answers ... the delayscreatecustomer frustration

the full screen ... as they would peel over timecausingcustomer frustration

our screen protectors ... as they would peel over timecausingcustomer frustration

the tempered glass ... as they would peel over timecausingcustomer frustration

the flat areas ... as they would peel over timecausingcustomer frustration

hundred percent as they would peel over timecausingcustomer frustration

as anti - Slip would peel over timecausingcustomer frustration

this matter ... to avoidprovokingcustomer frustration

as 2 pcs tempered glass Screen Protector would peel over timecausingcustomer frustration

as 3 pcs tempered glass Screen Protector would peel over timecausingcustomer frustration

specific issues and agentscontributeto customer frustration

as floating Glitter Stars would peel over timecausingcustomer frustration

some issues onlinecausedcustomers frustration

technical issuesleadto customer frustration

scalability issuesleadto customer frustration

the key issuesleadingto customer frustration

None of the issuesleadto customer frustration

usability issuescausingcustomer frustration

potential issuescould leadto customer frustration

A delay in getting the giftcard to the customercould leadto customer frustration

this data ... to helppreventclient frustration

how the supervisor can helppreventcustomer frustrations

more customer timewould createcustomer frustration

small space 2 mm gap ... as they would peel over timecausingcustomer frustration

Delays in shipment due to inaccurate addressesresultin customer frustration

Will MMR rulesresultin customer frustration

negative sentiment and identifies which issues and agentscontributeto customer frustration

Lost orders , incorrect builds and delays ... that only servesto causecustomer frustration

immediate support and answers to their most critical questions ... the delayscreatecustomer frustration

100 % ... as they would peel over the yearscausingcustomer frustration

the management and office issuescan causeclient frustration

language and cultural issuesresultin customer frustration

the underlying systemic issuescausingcustomer frustrations

The hardest part of the job ... network issuescausedcustomer frustration

in - store directions ... helpto preventcustomer frustration

small space 2 mm gap at two sides edge ... as they would peel over timecausingcustomer frustration

in lost sales and lower customer satisfactionresultsin lost sales and lower customer satisfaction

to lost sales , poor reviews , and low customer retentionleadsto lost sales , poor reviews , and low customer retention

to Windows 10leadsto Windows 10

to shifting business to truck where feasible , and/or Norfolk Southern ( NSChave ledto shifting business to truck where feasible , and/or Norfolk Southern ( NSC

complaints to regulatorscan sparkcomplaints to regulators

to customers 's failurewill leadto customers 's failure

to churn The challenge herewill leadto churn The challenge here

to customer churnleadsto customer churn

in overall dissatisfaction with the shopping processmay resultin overall dissatisfaction with the shopping process

to increased churn ratesleadsto increased churn rates

in inefficiency causing failure of service deliverycould resultin inefficiency causing failure of service delivery

to agent frustration , which results in lower levels of service and satisfaction for both partiescan leadto agent frustration , which results in lower levels of service and satisfaction for both parties

from the vast array of choices available each time a smart card is placed in a smart card readerresultingfrom the vast array of choices available each time a smart card is placed in a smart card reader

in churn and negative word of mouthcan resultin churn and negative word of mouth

a chargeback based on the " goods or services not as described " reason codecan ... triggera chargeback based on the " goods or services not as described " reason code

to churn while unburdening store and call center resourcescan leadto churn while unburdening store and call center resources

to the following : 13 % tell 15 or more people if they ’re unhappyleadsto the following : 13 % tell 15 or more people if they ’re unhappy

to the following : 13 % tell 15 or more people if they 're unhappyleadsto the following : 13 % tell 15 or more people if they 're unhappy

to employee frustration and brand damageleadsto employee frustration and brand damage

to unnecessary returnsleadsto unnecessary returns

a deregulation backlashhave createda deregulation backlash

MSP opportunitycreatesMSP opportunity

from outdated or irrelevant informationresultingfrom outdated or irrelevant information

in loss of sale and decreased client profitabilityresultingin loss of sale and decreased client profitability

potentiallycan ... leadpotentially

from the fiasco of opening hard - to - open packagingresultingfrom the fiasco of opening hard - to - open packaging

to bad customer service experienceleadingto bad customer service experience

to the formation of 1,100 lawsuits demanding return of payment for the exorbitant feeshas ledto the formation of 1,100 lawsuits demanding return of payment for the exorbitant fees

to a decline in loyaltyleadto a decline in loyalty

from poor communication or lack of timelinessusually resultsfrom poor communication or lack of timeliness

them to take their business elsewhere to digitally ready competitorsmay ... leadthem to take their business elsewhere to digitally ready competitors

to a negative impact on your brand and lost customersleadsto a negative impact on your brand and lost customers

in leaving your brand foreverresultingin leaving your brand forever

to more employee attrition and higher operating expensesleadsto more employee attrition and higher operating expenses

CX to suffercausingCX to suffer

to increased customer satisfactionleadingto increased customer satisfaction

to negative advertising for the storecan leadto negative advertising for the store

from slow loading timescan also resultfrom slow loading times

when using call centers to get product or service questionscreatedwhen using call centers to get product or service questions

to an eventual jumping of ship to a competitorcan leadto an eventual jumping of ship to a competitor

Blob

Smart Reasoning:

C&E

See more*